PRIVACY POLICY

Introduction

When you use ADS CLEANING, you entrust us with your personal information. We are committed to keeping that trust for as long as possible with you. This starts with helping you to understand our privacy policy.


This policy describes the information we collect and how it is used and shared with other employees who work for us and your choices regarding this information.

We recommend that you read this, which highlights key points about our privacy practices (including all the information that we collect from yourself and when we collect it. We use it to better improve our security services and data analysis.


Brief Summary

This policy applies to users of ADS CLEANING throughout the world, including users of Deputy app, SumUp app and websites belonging to these companies as well as ours as other features and services provided along the way.


Cookies and other storage technologies:-

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones and other devices. Other technologies, including date we store on your web browser or device, identifiers associated with your device. Other software are used for similar purposes. In this policy, we refer to all of these technologies as "cookies."

We use cookies if you have a Facebook account, if you use our website and app. We also use cookies to collect information when you visit our social media platforms such as Twitter, Instagram and LinkedIn.

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This policy applies to those who provide personal information to ADS CLEANING in connection with any application in order to use our services that help carry out jobs for our clients, or whose information ADS CLEANING otherwise receives in connection with its services (such as contact information of individuals associated or affiliated with us in order for ADS CLEANING to authorise jobs to workers in and near your surrounding area.

The practices described in this policy are subject to applicable laws in the places in which we operate. This means that we only engage in the practices described within this policy in a particular country or region if permissible under the laws of those countries. Example:- Company is based in the United Kingdom, the company would then follow laws within the country in which it currently carries out business if it involves the storage or use of personal data.



DO YOU HAVE A DRIVING LICENCE?

In order to work as a cleaner with us it is not essential to have a driving licence however, we do recommend that you do have a vehicle. By having a driving licence it would make getting around to attend cleans much is easier. You would also be able to carry more cleaning supplies with you when attends your cleans on a regular basis.

You would also be able to travel further distance and save travel time. This would be much more reliable and financially beneficial.

GET A LICENCE

ARE YOU ABLE TO CLEAN WITH US?

In order to clean with ADS CLEANING you must meet our requirements:


- Be at least 18 years of age


- Driving licence is ideal but not essential


- National Insurance Number


- Be able to read, write and speak a good level of English for this position unless you can prove you have a disability therefore we would still accept you for this cleaning position as long as you would still be able to carry out cleans for customers to a reasonable standard.


- Have valid ID and proof of address within the same country you are applying to work in


- Valid CRB/DBS - Security Check


- Have valid Public Liability Insurance Cover when attending your cleans and to renew annually


- Cleaning experience is preferred


- Eco-friendly cleaning products must be carried to each customer incase they require for your products to be used


APPLYING FOR A CRB / DBS CHECK

Providing CLEANING SUPPLIES?

At ADS CLEANING we help to provide you with help and support to help with choosing your eco products, incase you are unsure with what type of cleaning products you should be using.


ADS CLEANING do not sell any cleaning products for cleaners or members of the public.


All essential cleaning products are able to be found at your local supermarket.

Please read our terms and conditions for more information on cleaning products -Section 9.1 - 9.3


For more information

Information Collected

The following information is collected by or on behalf of ADS CLEANING


User profile: We collect personal information when you create or update your account with us. All personal information must be kept up to date with us at all times for means of contact and security purposes. This may include your name, email address, phone number, login name and password, address, payment or banking information of any kind (including related payment verification information), government identification numbers such as Social Security number, driving licence or passport if required, date of birth, photo and signature is to be kept on file with us at all times. This also includes the preferences and settings that you enable for your ADS account.

Background check information: We may collect background check information in order for a CRB / DBS to be applied. A DBS check may also be required depending on what type of cleaning may be found to be necessary for each individual client you end up cleaning for, this can also be arranged. Please be aware that this may take slightly longer to process. This may include information such as your driving history or criminal record (where permitted by law). This information may be collected by a vendor on ADS CLEANINGs behalf in order to confirm the necessary security checks before authorising work for clients around the country.

Demographic data: We may collect demographic information about you, including through user surveys. We may also receive demographic information about you from third parties applications that we currently use at the time.

If changes to any applications change in the future we will inform you via email or text message so that you know what the next steps will be in order to help improve - better the company at a later date.

User content: We may collect information that you submit when you contact ADS support to order stock, change details with us linking to any other means of contact including social platforms that are linked directly with us and other users.


Information when you use our services may include and help provide us with some of the following:

Depending on the app services that we or other company integrate into the app you use and your app settings or device permissions, we may collect your precise or approximate location information as determined through such data by using GPS, IP address and Wi-Fi.

When you download apps when working for us you must keep apps running in the background at all times in order for the applications to work correctly and for you to be offered jobs.

You must follow applications policies when also using there apps. This would help work in your favour as you will need to be able to sign into and out of the app when you start and end your shift. If your time goes over by a few minutes ADS CLEANING may not pay out for this as they have set times for each customer as they are agreed in advance. If you go over your time significantly then we are likely to issue you the extra earnings as you may not have been late and you may have been asked to do more than what was originally arranged at the time of when the job was booked.


- Transaction information -

We collect transaction details related to your use of our services that are provided within an app, including the type of services you carry out for each customer and how they wish to pay for the job at the time. We log what type of job it was, date, time, who did the job where the job was - location and other minor details like code of receipt to trace back if necessary.


- Device information -

Other app company’s may storage other information from your device such as your IP Address, hard drive data, location and possibly some other information. For more information about this please feel free to take a look at there policy that you should be able to find within there application or website that they provide.


- Communications data -

We aim to keep in regular contact with all our employees that work with ADS CLEANING to help make working enjoyable and fun at the same time. You are able to share information about each job with us as well as notes about what you feel you must inform us about incase there is ever an issue with a customer - at a job in the future this way you can help cover yourself in the event this were to ever occur.


- Information from other sources -

Users feedback, such as ratings or compliments

Users or others providing information in connection with claims or disputes.

Applications can help provide maps for you to make getting to each job easier and more reliable.

Each job - event can be saved into your phone calendar so that it can remind you when you must leave in order to arrive on time.

Insurance providers - Should insurance yourself in order to be covered when working at your customers homes and businesses, we strongly recommend you do this, if you would like some help with which companies to use we can help provide this information for you to make sure you always get insurance cover in time to start work.



Our Services to the public

We can provide the public with a cleaning service to make your everyday living easier no matter where you are.

Our cleaners are able to clean your private domestic and commercial properties.

Our cleaners can hoover, sweep, dust, polish, carpet clean, remove chewing gum, clean kitchens, bathrooms, washup and much much more to help you with your everyday lives. We also offer a window cleaning service for all our customers for both domestic and commercial premises.

Each cleaner provided is likely to have slightly different standards to other cleaners that you may find useful in your local area.

We would like for you to review our business online which you can do with Facebook and Twitter. You can also email us at our normal email address printed at the top of out website and on the contact us page so that our reviews can be uploaded to our website.

If you wish to rate your cleaner directly that would also be acceptable by sending us an email we can make sure that we add your rating and written review to there profile.


We entice all our cleaners to be flexible, reliable and trustworthy to all our clients who book cleans through us.


When your client isn't at home or at there place of work and they have given you a key to let yourself in to start cleaning you should make sure that you log in the app if this is your first job of the day.

You should inform us if you have been left a key to the property so we know for future reference.

If something were to happen at the property you must inform us at ADS CLEANING straight away and we will reach out to our client regarding what the issue is.  This could be related to an item within the property or maybe if something is wrong with there animal.


We do our best to keep everyone safe and secure at all times and to also make sure that everyone knows what they are doing and when they need to do certain jobs. This way everything will run much more smoothly for all jobs carried out.


We may change our pricings at any time, which will be changed on our website, we may also notify people via our social platforms - Facebook, Twitter and instagram of these changes as well as email or text message which ever is preferred.



Opt-Out of Marketing

If you currently receive marking from us and no longer wish for these email you should be able to click the opt out button at the bottom of the email. If it isn't visible please send us an email at [email protected] and we will delete the email from the advertising database for you.


Date policy:-

This policy describes the information we process to support Facebook, Instagram, Messenger and other service in which we have ties with. This also includes other products and services offered by other online companies to help assist our clients in the best way possible without divulging personal data such as there phone numbers and email addresses.


Disputes:-

We try to provide clear rules so that we can limit or hopefully avoid any disputes between us and yourself. If a dispute were to arise it's useful to know up front where and how the situation took place. We would require a full statement of the situation in order to understand both sides of the story to try and get to the best result possible for both parties, in order to help result any disputes that you may have.


All our cleaners are advised to only use eco-friendly cleaning products when cleaning customers properties. If a customer would like for their own products to be used the cleaner would be able to use them weather they are eco friendly or not.

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Site Last Updated:

27/7/20

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